GetTechsOnline...

was started in January 2009. A problem was discovered in the El Paso area where people were not able to get quality computer repairs. Are there a lot of people out there repairing computers? Yes, but what happens many times is people have spent money on repairs that just don't work, sometimes these repairs are expensive and other times they are cheap. These failed computer repairs came from the Super Computer Stores to the friends who knew everything about computers. The one's I became aware of were finally repaired in a computer sales and repair shop in the El Paso, TX area. I was asked if I could create an online interface for people to get in contact with this shop. The outcome is GetTechsOnline.com.

I know of other online services used by businesses to get work orders for computer repairs. How do they work, first you have to have an account with them and pay the money up front for the repairs. Then they put you in contact with a technician in the area where the repair is requested. The problem is how they get the technicians. They get as many technicians in an area as they can whether they are qualified or not and that is who does the repair. The difference between GetTechsOnline and these other on line services is that GetTechsOnline works through a computer shop locally in an area and payment is made to the computer shop not GetTechsOnline. There are no middle people or companies involved.

 What do we do? We charge a small fee for establishing the connection between the customer and the computer shop. The fee is paid by the computer shop  and the computer shop is responsible for the technicians they send out and the work they perform. The Customer works directly with the Computer Shop and has an established organization doing the computer repairs.